Privacy Policy - Berry Inventory Forecaster

Effective Date: January 15, 2025

1. Information We Collect

1.1 Shopify Store Data

• Store domain, name, and basic store information
• Store email address (merchant contact email)
• Store country, timezone, and currency settings
• Shopify plan information
• Product data (names, SKUs, prices, inventory levels)
• Sales data and transaction history for forecasting
• Historical inventory levels and stock movements

1.2 Supplier Information

• Supplier names and contact details you provide
• Supplier preferences and delivery settings
• Purchase order history and tracking information

1.3 Usage Data

• App usage analytics and performance metrics
• Feature usage and interaction data
• Error logs for troubleshooting purposes
• Forecast accuracy and performance data

2. How We Use Your Information

We use the collected information solely to:

• Provide accurate inventory forecasting services
• Generate demand predictions and analytics reports
• Create and manage purchase orders
• Synchronize supplier data from your Shopify store
• Update inventory levels after deliveries
• Improve app functionality and user experience
• Provide customer support and technical assistance

3. Data Storage and Security

• All data is stored on secure, encrypted servers
• We use industry-standard security measures including SSL encryption
• Data is backed up regularly to prevent loss
• Access to your data is restricted to authorized personnel only
• We comply with SOC 2 Type II security standards

4. Data Sharing and Disclosure

We may only disclose your information:

• When required by law or legal process
• To protect our rights or the safety of users
• With your explicit written consent

4.1 Third-Party Integrations

For advanced forecasting features, we may use external APIs for:

• Weather data (anonymized, aggregated only)
• Market trend information (anonymized, aggregated only)
• Economic indicators (anonymized, aggregated only)

These integrations never receive identifiable store or customer information.

5. Data Retention

• We retain your data as long as your app subscription is active
• Upon app uninstallation, all data is permanently deleted within 30 days
• You can request immediate data deletion by contacting us
• Backup data is purged within 90 days of account deletion

6. Your Rights and Controls

You have the right to:

• Access all personal and business data we have about you
• Correct any inaccurate information
• Request complete deletion of your data
• Export your data in machine-readable format
• Withdraw consent for data processing
• Restrict certain types of data processing

7. Cookies and Tracking

We use essential cookies only for:

• User authentication and session management
• App functionality and user preferences
• Performance analytics (anonymized data only)

We do not use advertising cookies or third-party tracking.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Appropriate safeguards and security measures

9. GDPR Compliance (EU Users)

For European Union users, we comply with GDPR requirements:

• Lawful basis: Legitimate business interest for providing forecasting services
• Data minimization: We collect only necessary data for app functionality
• Right to portability: Export your data at any time
• Right to be forgotten: Request complete data deletion
• Data Protection Officer: Available via contact information below

10. Children's Privacy

Our service is intended for business use only and is not designed for users under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of material changes via:

• In-app notification
• Email notification to registered merchant email
• Updated policy posted on our website

Continued use of the app after changes constitutes acceptance of the updated policy.

12. Shopify-Specific Compliance

• We comply with all Shopify Partner Program Agreement requirements
• Data processing follows Shopify's API Terms of Service
• We respect all Shopify data protection and security requirements
• Customer data is handled according to Shopify's privacy standards

By installing and using Berry Inventory Forecaster, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last Updated: January 15, 2025